CanRevive is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when dealing with us, it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect details about you, including:

  • your name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to our services

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and particularly to:

  • make appropriate matches between potential volunteers and clients (and their carers)
  • improve our products and services
  • suggest that you seek support from other services, including medical services
  • support and manage our volunteers.

We will not disclose any personal information to any other person, group or external body without your consent in writing.

Security

We are committed to ensuring that your information is secure.  We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online to prevent unauthorised access or disclosure.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other useful websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to other websites.

Updating your personal information

If you believe that any information we are holding on you is incorrect or incomplete, please write to us at Level 4, 741 George Street Sydney NSW 2000 or email us at info@canrevive.com .  We will promptly correct any information that is incorrect. You may request details of personal information which we hold about you.  If you would like a copy of the information held on you, please write to the Privacy Officer at the address above.  We may charge you a small fee to respond to your request.

Relevant documents

  • Privacy and Personal Information Protection Act 1998
  • Health Records Information Privacy Act 2002